Privacy Policy

This privacy policy describes how ID2R OÜ collects, uses and protects the personal information of users of the my-nuxia.com website.

1. Data Controller

ID2R OÜ Registration number: 16844183 Address: Harju maakond, Tallinn, Mustamäe linnaosa, Laki tn 24-414, 12915, Estonia Email: contact@my-nuxia.com

2. Data Collected

When browsing or making purchases on our website, we may collect the following information:

• First name and surname
• Postal address and email address
• Telephone number
• Payment information (processed securely by our service providers)
• Order history and purchasing preferences
• Browsing data (cookies, IP address, etc.)

3. Purposes of Collection

Your personal data is used to:

• Process and dispatch your orders
• Manage invoicing and after-sales support
• Improve your user experience
• Inform you of offers, new products and promotions (where you have given your consent)
• Comply with our legal and tax obligations

4. Legal Basis for Processing

The processing of your data is based on:

• Performance of the sales contract (online order)
• Compliance with our legal obligations (invoicing, accounting)
• Your consent (newsletter, marketing cookies)
• The legitimate interest of the company (website security, fraud prevention)

5. Data Sharing

Your personal data is neither sold nor rented. It may only be shared with:

• Our logistics and delivery service providers
• Our payment service providers (Shopify Payments, PayPal, etc.)
• Our technical service providers (Shopify hosting, marketing tools, email services)

6. Data Retention Period

• Customer data: up to 3 years after the last contact for commercial purposes
• Invoicing data: 10 years (legal obligation)
• Cookies: maximum legal duration according to their type

7. Data Security

We use appropriate technical and organisational measures to protect your data against unauthorised access, loss or disclosure.

8. Your Rights

In accordance with the GDPR, you have the right to:

• Access, rectify and erase your data
• Restrict processing and object to processing
• Data portability

To exercise your rights, contact us at: contact@my-nuxia.com We will respond within 30 days at most.

9. Cookies

The website uses cookies to:

• improve the user experience,
• analyse traffic and measure audience engagement,
• personalise content and offers.

You can disable cookies via your browser settings.

10. Changes

This policy may be updated at any time. The date of the most recent update will be shown at the bottom of the page.