Terms of service

1. Purpose

These terms and conditions set out the rules governing the use of the my-nuxia.com website, as well as the rights and obligations of users and ID2R OÜ. By accessing the website, you accept these terms and conditions without reservation.

2. Website Publisher

ID2R OÜ Registration number: 16844183 Address: Harju maakond, Tallinn, Mustamäe linnaosa, Laki tn 24-414, 12915, Estonia Email: contact@my-nuxia.com

3. Website Access

The website is accessible 24 hours a day, 7 days a week, except in cases of maintenance or force majeure. The user is solely responsible for their own computer equipment and internet connection.

4. Products and Services Offered

The website offers the online sale of products [to be adapted: e.g. wellness, health, beauty…]. ID2R OÜ reserves the right to modify or withdraw products at any time. All information, photographs and descriptions are provided for indicative purposes only.

5. Orders

Any order placed implies acceptance of the General Terms and Conditions of Sale (GTC) available on the website. The user undertakes to provide accurate information. ID2R OÜ shall not be held liable for any delivery failure resulting from incorrect information provided by the user.

6. Prices and Payment

Prices are displayed in euros, inclusive of all applicable taxes. Payment is made online using the secure payment methods available on the website. An order is only confirmed upon effective receipt of payment.

7. Delivery

Delivery methods and timeframes are set out in the website's Shipping Policy.

8. Returns and Refunds

The customer has 30 days from the date of receipt to return a product (subject to the conditions set out in the Returns and Refunds Policy). Certain items are not eligible for return for reasons of hygiene or personalisation.

9. Liability

ID2R OÜ shall not be held liable:

  • in the event of misuse of the website or the products,
  • in the event of website interruption or malfunctions beyond its control,
  • in the event of force majeure.

10. Intellectual Property

All content on the website (text, images, logos, design, etc.) remains the exclusive property of ID2R OÜ or its partners. Any unauthorised reproduction, use or distribution is prohibited.

11. Personal Data

The collection and use of personal data are governed by our Privacy Policy, available on the website.

12. Amendments

ID2R OÜ reserves the right to amend these terms and conditions at any time. Any new provisions shall take effect upon their publication online.

13. Applicable Law

These terms and conditions are governed by Estonian law. In the event of a dispute, the competent courts shall be those within the jurisdiction of the registered office of ID2R OÜ, unless mandatory legal provisions dictate otherwise.